Frequently Asked Questions
Generally, our Customer Service Team is able to respond to any questions you may have in 1-3 business days.
Sizing can be tricky, we totally get it. Feel free to take a look at our sizing guide to check out what size best works for you. Generally, if you are in between sizes, we suggest sizing up.
We do not have a physical store at this time.
Thank you for your service! Please email our Customer Service team, firstname.lastname@example.org, regarding military discounts.
Due to the high demand of some of the styles & sizes, inventory may sell out quickly. Certain products may also be marked as "limited" & may only be released for a certain time frame until the stock is completely sold out. However, most of the items are restocked periodically. Make sure to sign up for email notifications & follow us on social media to get inventory notifications on when we restock current items & release new ones. Feel free to sign up for a personal back in stock email on each item's page by clicking on the size desired, then Notify Me When Available.
**Be sure to act fast once you receive a notification. There is no guarantee that items will still be available.**
Here is our recommendation to keep all your new apparel looking fresh:
- Wash apparel inside-out to preserve designs
- Wash apparel with like colors
- Use mild detergent
- Tumble dry on low heat or hang dry to preserve color
As long as you have not received tracking information, we can cancel an order for you. Please reach out to our customer service team, email@example.com, with your order number.
With so many treats to pick from, it can be hard to choose between them! You can purchase e-gift cardshere.
Second guessing on a size or item? As long as you have not received tracking information & the item that you’re looking to exchange for is in stock, please contact firstname.lastname@example.org during normal business hours & have your order number available.
We apologize for the inconvenience! Please reach out to email@example.com with your name & order number so we can quickly get this resolved for you.
Sale prices and discount codes are ONLY valid during the time of the sale.
Sale prices will NOT be applied to any orders placed before or after the time of sale.
There will be no refunding of the difference in price if you purchased an item before the sales started.
Items that are marked as "Final sale" will not be eligible for a refund return.
We want everyone to be able to purchase from our bakery! We do ship internationally.
We are working on expanding a fulfillment center overseas, therefore we DO NOT offer returns/exchanges internationally at this time.
Shipping & Receiving
Orders will be shipped within 1-7 business days of the day you placed your order. Please keep in mind that our staff is working tirelessly to make sure you get your goodies on time during regular business hours/days.
You can generally expect this within 1-5 business days of your order being placed. As soon as your item is prepared for shipment, we’ll send you over a tracking number.
Kinda Fit Kinda Fat is not responsible for lost or stolen packages. Once packages are confirmed, shipped through United States Postal Service (USPS) or Fed Ex, and a tracking number has been provided, KFKF is not responsible for the delivery transit of the package. If your package is lost or stolen, please contract USPS/Fed Ex.
The postal service may mark a package as "Delivered" but may actually deliver the package 1-2 business day(s) afterward. For additional information/follow up, we suggest contacting the shipping company.
Unfortunately, we do not have a physical store and cannot offer local pick-ups from our fulfillment center.
Wherever you are in the US, we can get your baked goods delivered to you. We do ship to P.O Boxes & APO/FPO addresses via USPS.
Once an order has shipped, we are unable to change the delivery address.
Returns & Exchanges
If you would like to exchange a baked good within 30 days of your purchase in new, unworn condition, please reach out to firstname.lastname@example.org with your name & order number so we can get this processed for you.
If you would like to return a baked good within 30 days of your purchase in new, unworn condition, please reach out to email@example.com with your name & order number so we can get this processed for you.