Returns & exchanges
Need help returning an item? This guide has you covered!
Made too many gainz and need a bigger size? Tired of waiting for customer service emails? Received a gift you need to exchange? Fed up with the hassle of printing return labels and packaging? We have the perfect solution!
Introducing the tastiest solution designed with YOU in mind: our NEW KFKF Return Portal*! Returns and exchanges have never been easier with this automated process. And the most scrumptious part? It can be done in under 60 seconds!
How do I use the KFKF Return Portal?
1. Head over to Our Return Portal
2. Input your order number and postal zip code and click "Start Your Return"
3. Your order will then pop up with your tasty goodies!
4. Click on the item you want returned or exchanged and the reason why
5. Decide whether you want a refund, store credit, or an exchange
6. Instantly receive your QR code then drop off your item at a nearby Return Bar!
What is a return Bar?
With over 4,000 locations nationwide like FedEx, Staples, and Ulta Beauty, you'll be able to easily return your products at a nearby Happy Returns Bar without any packaging or labels! With a hassle-free QR code, your return is contactless, convenient, and quick!
If you return your goodies in person at a Return Bar, your refund will process immediately! If you decide on an exchange instead, you'll be sent tracking information to the email address on file if applicable*!
We're so excited for you to experience our new Return Portal and never have to dread returning your goodies ever again! If you have any questions or need assistance, please contact our dedicated customer service team at firstname.lastname@example.org.
Return & Exchange Policy
For more details on our Return & Exchange Policy
*Use of our Return Portal is only eligible for orders made in the Domestic US at this time. At this time, we are unable to accept returns & exchanges for orders made outside of the Domestic US.